FAQ

Products:
All items including Baby, Kids, Women, Men, iPhone and Samsung Cases are handmade to order.

One-piece bodysuits and shirts are printed with water-based, eco-friendly inks. Prints are super soft and permanently dyed in the fabric while you can't feel the print on the fabric keeping the fabric super soft and comfortable. Each print will not crack, peel nor wash out. Our prints will continue to feel and look great even after many washes for many years.

We've had so many very happy customers with our shirts, onesies and phone cases. We only sell products we feel are great quality that will last a very long time.

The reviews we post are taken from customers' posts and emails to us from customers thanking us for our products. We do not pay anyone to make positive reviews for us. We have received thousands of positive feedbacks from our wonderful customers.

A little bit About Us:
When you purchase from our shop, you are supporting a small business in America. We are a small family-run business making things with our hands. We are using our art & design backgrounds when we add our designs to wearable and useful products.

Our designs on the cell phone cases are processed with dye inks that are permanently bonded with the metal surface located on the back of the case. Designs do not come off since they are permanently made as part of the case.

Our carved wood iPhone cases are engraved on real natural wood. The carving comes out beautifully and we get many compliments on our carved wood cases.

The toys we sell are 100% genuine and are official toys purchased either from the physical stores such as Target, Toys R Us, or purchased from U.S. Toys Distributors. Some toys are part of our personal collection that we are now selling to buyers interested in giving them new homes.

Payment:
All your payment will be secured through Paypal.
You don't need a Paypal account. If you don't have a Paypal account, you would just need to check out through Paypal, select the 2nd button "Check out as a Guest" and it will take you to another page where you can type your credit card information, name and address.

Shipping:
Items will be delivered between 5-10 business days after cleared payment. We work very hard to ship items as fast as possible. We process orders in 1-2 days. Then delivery is an additional 3-5 business days. We do have a Priority upgrade you may purchase. Please see the link at the bottom of each page.

International Shipping:
We currently ship only within the US. If you're outside the US and would like to order, please use an international shipping service or contact us and we will list the item/s through our ebay store that uses Global Shipping program.

Watermarks shown on each picture will not be part of the final product.  Questions:

If you have any questions, please feel free to email us at contact@wallsparks2.com. We answer all questions within 24 hours.

Exchanges and Returns
If there's any issue with your item, please let us know within 3 days of receiving the item. Returns are not accepted after 7 days of receiving the item. Items must be returned unused and in the same NEW condition with original tags as was sent to the buyer.  Clothing must not be stained, washed, stretched out, or damaged because we can not sell items like this, and so we will not issue any refund. If returning phone cases, the packaging must also be in tact with the new unused case inside. Please make sure to use the packaging the case was in or bubble wrap it the way we sent to you so that it will not get damaged and we can sell it again. Toys and other items must be returned in the same condition.  All returned items will be charged 35% restocking fee. All shipping are non-refundable. All shipping fees are the responsibility of the buyer. For free shipping, cost of the postage will be deducted from the total purchase price. Custom made to order items are not exchangeable and not returnable. Please read the listing descriptions carefully. All returned items will be inspected carefully before issuing any refund.

Because there are so many costs associated with selling and producing of shirts and Phone cases and because of the nature of our made to order items, a 35% restocking fee will be applied to the cost of the unused and undamaged item approved for a return. Made to order means that we only print our designs on the baby bodysuit or shirt after it has been ordered. We also make the cases only after the case is ordered.

If you have any questions please feel free to email us.

 

© Copyright Wallsparks®, cute & funny®, Crown Hill®, Keep Calm And Love®. All designs on baby bodysuits, shirts, tanks, iphone cases, samsung cases are copyright-protected by Wallsparks, the ONLY Shop authorized to sell these products. All our designs and photos are copyrighted. All Rights Reserved. Use of ANY of our designs or photos on this website without permission is not allowed.

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